Companies are going to have to do more
with their distribution centers while using fewer resources. Distribution
operations are expected to provide increased customer value
while at the same time
they are required to cut costs. Times are changing! Profit margins
are shrinking and competition is getting more sophisticated. Any business
that does not recognize this will probably not be in business too much longer.
If you are currently searching for a Warehouse Supervisor or
Manager, you should ask these questions: How will I select the person to lead
our warehouse personnel into the future? What are my expectations of this
person and what training will I provide to ensure he or she will meet these
expectations? Who will supervise our warehouse and oversee millions of
dollars in inventory until this new supervisor is hired and trained?
The selection you make in choosing a new supervisor will produce
one of two results: It will either improve the current situation or make it
worse. Which result are you realistically expecting?
There are several factors that you should consider before answering
the previous question. Length of time this position has been vacant.
How much time and money have you already spent searching for a supervisor? Why
is it vacant? Was the previous supervisor terminated for lack of
performance? Last but not least, what does it take to run your
warehouse? Most companies do not address these factors when hiring a new
supervisor. They rely on the old method of trial and error when filling
When a warehouse supervisor position becomes vacant, a company can expect it to
take about two to three months to hire someone to fill it. Depending on
the sophistication of your operation, it can take as long as six months
for the new supervisor to learn and understand your processes. A
company cannot realistically expect their new supervisor to have an
impact for six to nine months. That is, "If they are the right person!" If
they are not, the entire process begins again.
means your facility will
operate in some level of
chaos for at least six
months. Millions of
dollars of inventory
will be left up to whom?
will be in whose
control? Who will your
sales personnel notify
when an order is shipped
Logistics Solutions has a remedy to this problem. "RAS", Rent-a-Supervisor. TLS is not an employment service,
"We are warehouse
professionals!" The RAS program we offer is a completely different program
from that of the usual temporary employment agencies. Our supervisors have
years of experience with supervising warehouses. All of our staff has
been Managers at a corporate level. That means they are the people who
hire warehouse supervisors. This is an added benefit to you.
How does the program work? First, a Warehouse Professional (or
Professionals) is dispatched to your distribution center. While they
serve as a temporary supervisor, they also work with you to correct any
operational issues. After all issues have been resolved to your
satisfaction, TLS will document these processes and procedures. This
documentation can then be used as training material for your current warehouse
staff as well as your future supervisor. With operational deficiencies
being resolved and a clear training schedule in place, your future warehouse
supervisor can focus on the task at hand and not waste time dealing with old
Once the documentation steps are complete, we will then assist in
the hiring process. Having a working knowledge of how your facility should
operate we can ensure your new supervisor has the experience necessary to
improve upon the existing operational structure.
We then provide hands on training to the new supervisor. Most
supervisors are thrown into a position without any training or assistance from
upper management. Therefore, it should come as no surprise that improvements do
not progress the way we would like.
Last but not least, after the program is complete, we provide
quarterly evaluations on the status of your warehouse and your new supervisor.
These evaluations last for one year after the final date of your program.
Now the big question is why should you even consider this? There
are several benefits to the system, such as:
1. Problems in your warehouse are corrected faster.
2. The transition for your new supervisor will be more manageable.
3. There will be documented procedures and a training program for
all of your warehouse employees.
4. The program gives you the opportunity to focus on hiring
the right person and not just the best available at the time.
How long will your current customer base last without an
effective supervisor in your warehouse?
There are obviously more
reasons you have for
considering the "RAS"
program. But the main
reason is piece of mind! Contact Total Logistics Solutions
immediately to discuss whether this is right for your company.